Return conditions


  • Write or call us,
  • Submit an order confirmation email,
  • Send the product via carrier,
  • Get money back. 


You can’t return the product if it was used or damaged after order confirmation. Therefore, it is necessary to check its compliance to the order in the courier’s presence.


After the order is canceled and the goods are returned, the amount is returned to the customer's account number. The amount is credited to the account after the goods returned, no later than 10 days.


Natural flowers, bouquets and other compositions from natural plants and materials can’t be returned.